RETURN POLICY

RETURNS  

We will gladly accept unworn, unwashed or defective full-price merchandise for return within 14 days of receipt. Refunds will be issued via the original form of payment and must be accompanied by receipt, with the merchandise tagged and in its original condition.  Please allow 2-3 weeks for your return to be received and processed.

All purchases of sale and/or promotionally discounted items (i.e. items purchased with a promo code) are final. Returns and/or exchange requests on sale and/or promotionally discounted merchandise will not be accepted. 

If you would like to return merchandise, you will be required to use your own track-able & insured shipping method.

Please ship returns to:

brightlytwisted
12856 Farmington Rd.
Livonia, MI 48150

**brightlytwisted is not responsible for shipping fees or lost packages.

Contact us at 248.310.8579 or sales@brightlytwisted.com with any questions or concerns.

EVEN EXCHANGES

Ordered the wrong size or color? No worries!  If you need to exchange any unworn, unwashed, or defective full-price item for the same item in different size or color, we will gladly do so within 14 days of receipt.  We'll even provide the return label free of charge!

Contact us at 248.310.8579 or sales@brightlytwisted.com to proceed with the exchange process.